Returns & Exchanges
Not the one?
No hard feelings.
Refunds within 14 days of delivery, exchanges within 30 — and the return label is on us.
Start a return
You’ll need your order number and shipping ZIP — both live in your confirmation email.
Refunds
14 days
From delivery, back to your original payment method.
Exchanges
30 days
From delivery, started in the same portal.
Return shipping
On us.
A prepaid label, sent straight to your inbox.
How it works
Three steps. No phone calls.
01
Start in the portal
Enter your order number and shipping ZIP, and tell us what’s coming back — refund or exchange.
02
Print the label
We email a prepaid return label. Drop the package off — a postmark within your window is all that counts.
03
Money back
Once our team accepts the return, your refund lands on the original payment method — generally within 5–7 business days of receiving your item.
The fine print
Simple, in writing.
Condition
Unworn, undamaged, and in its original packaging with tags intact.
Windows
Refunds within 14 days of delivery; exchanges within 30.
Refunds
Issued to your original payment method once our team accepts the return.
Defects
Covered separately — every piece carries our one-year warranty against manufacturing defects.