Need to Make A Return?

Looking to return your order? We'll help you get started! All you'll need is your order number and shipping zip code to start your return. You can find your order number in your order confirmation email.

Click Here To Get Started

Return Policy

Solid gold is an heirloom piece that will last a lifetime and we want you to love your jewelry! We will happily return any unwown, undamaged pieces that are in their original conditions for 14 days after delivery, for any reason.

Zayla will cover the cost of your return shipping labels, and your refund will be credited back to your original payment method after acceptance from our team.

Our return process is straightforward and simple! Use the return portal link to start the automated process using your order number, and we'll send you a pre-paid shipping label to return the product.


Product Information

Return & Refund

Order & Shipping

Product Care