Solid gold is an heirloom piece that will last a lifetime and we want you to love your jewelry! We will happily return any unwown, undamaged pieces that are in their original conditions for 14 days after delivery, for any reason.
Zayla will cover the cost of your return shipping labels, and your refund will be credited back to your original payment method after acceptance from our team.
Our return process is straightforward and simple! Use the return portal link to start the automated process using your order number, and we'll send you a pre-paid shipping label to return the product.