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Accessibility

Zayla is committed to making our website accessible to everyone, including people who use assistive technology such as screen readers, screen magnifiers, and keyboard-only navigation. We want every customer to be able to browse, shop, and reach us with ease.

Our standard

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard referenced by the Americans with Disabilities Act (ADA) and other accessibility laws. This is an ongoing effort. We review the site regularly, fix issues as we find them, and hold new features to the same standard before they go live.

What we have done

  • Text alternatives for images and icons throughout the site.
  • Keyboard access to menus, product options, the cart, and checkout, with a visible focus indicator.
  • A skip-to-content link at the top of every page.
  • Color contrast that meets the WCAG AA minimum for text and controls.
  • Labeled form fields and touch targets sized for easy use on mobile.
  • Compatibility with current versions of Safari, Chrome, Firefox, and Edge, and with VoiceOver, NVDA, and JAWS.

Third-party content

Some features on this site, such as product reviews, live chat, and payment processing, are provided by third-party services. We work with these providers to make their tools as accessible as possible, but we do not control their code. If you have trouble with one of these features, please contact us and we will help you complete your purchase another way.

Tell us if something isn't working

If you experience any difficulty accessing any part of this website, or you would like to request information in an alternative format, please let us know. We will do our best to resolve the issue promptly and to provide the information or service you need.

When you write to us, it helps to include the page address, a description of the problem, and the browser and assistive technology you were using.

This statement was last updated on November 3, 2026.