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Frequently Asked Questions
We offer free 14-day returns on all unworn items with original tags attached.
Standard shipping typically takes 3-5 business days. Express shipping is available for 2-3 day delivery.
Yes we do! Most rings can be made to order in any size, including half sizes. Note that this is considered a 'made-to-order ring' that's final sale. This process usually takes 2-3 weeks, but can sometimes take longer depending on the style. If you're interested in a custom-sized ring, email concierge@zaylanewyork.com with the ring that you're interested in and your size.
We can help! We have a few different methods of measuring outlined on our ring sizing page.
